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Legal · Shipping policy

Shipping policy

How and when we ship your order, what it costs, and what to do if something goes wrong on the way.

Last updated: 27 September 2026

In short

Three things to know.

Shipped within 72 hours

Most orders are packed and shipped within 72 hours of being confirmed.

Delivered in 3 to 7 days

Our courier partners usually deliver within 3 to 7 days.

Within India only

We ship to addresses in India. Charges are shown before you pay.

The full policy

Shipping and delivery.

1. What we ship

We ship selected products ordered from BhoomiSeva and BhoomiAahar, run by HCF Tech Services Pvt. Ltd., such as oils, powders and farm inputs. Pre-booked season baskets are delivered when the season's produce is ready, on the schedule shared when you book.

2. Processing time

Orders are usually packed and shipped within 72 hours of being confirmed, unless we tell you otherwise.

3. Delivery time

We work with courier partners, and delivery usually takes 3 to 7 days. Weather or logistics problems can cause delays; if that happens, we keep you informed.

4. Where we ship

We currently ship only within India. Some products may have limits based on their size, weight or destination.

5. Shipping charges

Charges depend on the weight, size and destination of your order, and are shown before you pay.

6. Tracking your order

When your order ships, we send you the courier's tracking details on WhatsApp or by email.

The full policy

If something goes wrong.

7. Your delivery address

Please give a complete and correct delivery address. We are not responsible for delays or losses caused by an incorrect address.

8. Missed deliveries

If a delivery attempt fails, the courier may try again or contact you to arrange a new time.

9. Damaged in transit

If your order arrives damaged, contact us at once with photos. We will replace it or refund you under our Refund policy.

10. Reporting a problem

Please report any shipping or delivery problem within 3 days of receiving your order.

11. Contact

BhoomiSeva, HCF Tech Services Pvt. Ltd., AIOCD, 6th Floor, Corporate Park-II, V.N. Purav Marg, Chembur, Mumbai 400071.